Contacting Us and Privacy Issues
You can obtain further information on request about the way in which we manage the personal information that we hold or you can raise any privacy issues with us by contacting us.
If you still feel your issue hasn’t been resolved to your satisfaction, then you can escalate your privacy concerns to:
Office of the Australian Information Commissioner
Australian Financial Complaints Authority (AFCA)
- E: email@example.com
- P: 1800 931 678 (free call)
- Australian Financial Complaints Authority GPO Box 3, Melbourne VIC 3001
* The Australian Financial Complaints Authority or “AFCA” is a new external dispute resolution (EDR) scheme to deal with complaints from consumers in the financial system. AFCA replaces the three existing EDR schemes of the Financial Ombudsman Service (FOS), the Credit and Investments Ombudsman (CIO) and Superannuation Complaints Tribunal (SCT) so that consumers have access to a single EDR scheme.