What can I say, Michael is magnificent!
We had a dim view of insurance advisors having been “churned” by one previously, so it was with little enthusiasm we agreed to have our policies reviewed when our financial advisor recommended Michael.
It did not take long for us to see that Michael is in a league of his own. He promptly provided thorough assessment and useful advice. We were immediately impressed.
However the “best” was yet to come. Just a couple of months later tragedy struck with the diagnosis of a terminal illness in middle age. We had to use our policies. Even though we had not yet officially changed advisors to Michael, he leapt into action on our behalf, coming to the hospital with the paperwork, liaising with the employer, even lodging the completed papers himself.
As you can imagine we were still in shock and incapable of even thinking of all the practicalities.
And even more brilliantly through his experience and knowledge Michael was able to pick up a clause that enabled us to receive an additional $50k!
Our situation has been complex and needed ongoing management to resolve matters arising over these past few years. Michael has stuck with us, always ready to translate the fine print.
And even when things are ticking along smoothly, he has the compassion to check in regularly and ask how we are doing.
Michael is a consummate performer; intelligent, reliable, compassionate, proactive with an incisive mind and to top it off – a quick sense of humour.
It’s a pleasure to be served by somebody who loves what they do and is committed to doing it to the highest standards. We heartily commend him.